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CLSI QMS20
Understanding the Cost of Quality in the Laboratory, 1st Edition
This report provides guidance to a laboratory in understanding and managing the different types of quality costs that affect processes, services, and financial well-being.

Chairholder: Lucia M. Berte, MT(ASCP)SBB, DLM; CQA(ASQ)CMQ/OE and Anne T. Daley, MS, CMQOE(ASQ) CSSBB, CLC(AMT), MT(ASCP)DLM

Date of Publication: May 21, 2013

ISBN Number: 1-56238-955-6

Order Code PDF: QMS20RE

Order Code Print: QMS20R

Edition: First

Pages: 94

Price : 25$

Download CLSI QMS20
Understanding the Cost of Quality in the Laboratory

https://clsi.org/standards/products/quality-management-systems/documents/qms20/

Table of Contents CLSI QMS20

Abstract
Committee Membership
Foreword
Chapter 1: Introduction
Chapter 2: The Cost of Quality
Chapter 3: Conclusion
Chapter 4: Supplemental Information
References
Additional References
Appendix A1 – A Detailed Listing of Prevention and
Appraisal Costs
Appendix A2 – A Detailed Listing of internal and External
Failure Costs
Appendix B1 – Example of a Generic Worksheet to Calculate
Failure Cost
Appendix B2 – Example of a Calculated failure Cost for
Recollected Blood Sample
Appendix B3 – Example of a calculated Failure Cost for a Failed
Instrument Examination
Appendix B4 – Instructions for Use of the Generic Worksheets to
Calculate Failure cost
Appendix C – Example of a Quality Report with calculated Failure
Costs
The Quality Management System Approach
Related CLSI Reference Materials